IT Field Service Technician

ISPI

IT Field Service Technician
Posted 10 months ago

We are looking for a qualified IT Field Service Technician that will install and maintain computer network, PABX, and/or CCTV and security systems and networks aiming for the highest functionality.

Job Description

A successful IT Field Service Technician must have a thorough knowledge of computer software, hardware, and networking as well as working knowledge on PABX and CCTV security systems. The ideal candidate will also have great troubleshooting abilities and attention to detail.

The goal is to build and maintain updated and efficient communication and security systems in order to fully optimize the role of technology on our client’s business sustainability.

The core job responsibilities are as follows:

-Install and configure appropriate communication and security systems according to specifications;
-Provide orientation and guidance to users on how to operate new solutions;
-Schedule upgrades and maintenance without deterring our client from their daily operations;
-Diagnose errors or technical problems and determine proper solutions;
-Provide service and customer support during field visits or dispatches;
-Produce and maintain detailed service reports of repairs and fixes;
-Build positive relationships with customers.

Minimum Qualifications
-Proven experience as IT Field Service Technician or relevant position
-Excellent diagnostic and problem solving skills
-Excellent communication ability
-Outstanding organizational and time-management skills
-In depth understanding of diverse computer/PABX/CCTV and/or security systems and networks
-Good knowledge of internet ane network security and data privacy principles
-Degree in Computer Science, Engineering (preferrably ECE), -Information Technology or relevant field
-Certification as IT Field Service Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
-Has taken any CCNA training or preferably has CCNA certification

For interested applicants you may send your resume to [email protected]

Job Features

Job CategoryFull Time

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