IT Helpdesk Alabang and BGC

IT Helpdesk Alabang and BGC

IT HELPDESK SUPPORT, IT Helpdesk Technician
Alabang, BGC
Posted 8 months ago

Our company is currently looking for SERVICE DESK ANALYST who are amenable to START ASAP. We are located in Northgate, Alabang and BGC, Taguig

Position: SERVICE DESK ANALYST / IT HELP DESK
Location: Northgate, Alabang and BGC,Taguig

Qualifications:
-4yrs College Graduate
-with 2yrs TSR relevant BPO experience or;
-with 6 months IT Help Desk experience

Benefits:
– Earn up to 27,000 Package
-HMO with 2 free Dependents
-Group Life Insurance
-15% Night Differential
-2 Consecutive Days off
-24 Leave Credits

Job Description:
-NT Login Password Reset/Unlock 
-Create/Manage Tickets through Remedy ticketing system
-Route tickets to proper Queue/Group
-Do remote control/Screen share or Chat employees using Skype for Business
-Communicate also through MS Outlook

For interested applicants you may send your Name,Contact no., Email, Work Experience and Educ. Attainment via pm or send your resume to [email protected]

If you have other questions regarding this job post feel free to send me a message and I will be glad to assist you. Thank you!

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