i-Tech Global Business Solutions Inc. is in need of IT Service Desk Support (Local Account)
*College graduate of any computer or IT related course
*With good or above average written and oral English communication skills
*Well knowledgeable in networking and hardware and software troubleshooting
*At least 6 months to 2 years of experience related to the field is required
*FRESH GRADS ARE ENCOURAGED TO APPLY
*Responds to incoming requests and resolve customer problems via phone or email
*Provides single point of contact between users and the IT Organization
*Answers concerns of employees for IT related problems and requests
*Performs Incident Management activities, Incident detection and recording
*Alert specialist support groups as necessary
*Start procedures for handling the service request
*Providing initial support (assess incident details, find quick resolution)
*Resolve incidents using solutions/workarounds
Work Location: Robisons Cybergate Tower 3, Boni, Mandaluyong City and Domestic Road Pasay City
Working Sched: Shiftings
Salary range and benefits will be discussed on on-site assessment.
For interested job hunters you can send your resume via email at [email protected]
After sending your resume via email please wait for my response regarding your scheduled interview.
***If you have questions regarding the position and you opt to send a message on my messenger kindly leave a contact number and will reach you thru that.***
Be a part of our team!
|Job Category||Full Time|