L1 Helpdesk Support/Service Desk

Nityo Infotech Services Philippines Inc (NISPI)

IT HELPDESK SUPPORT, IT Service Desk, Service Desk Analyst
BGC, Taguig
Posted 10 months ago

Nityo Infotech Services Philippines Inc (NISPI) is in need of 5 HC of:

L1 Helpdesk Support/Service Desk 
Location: BGC, Taguig City
Schedule: Shifting (24/7) 
Max Offer: Php 25,000 – 28,000 
Availability: ASAP

Job Description
• Serve as the first point of contact for customers reporting an incident, raising service requests over the phone or email.
• Performing remote troubleshooting through diagnostic techniques and pertinent questions
• Determining the best solution based on the issue and details provided by customers
• Answer queries on basic technical issues and offer advice to solve them.
• The goal is to create value for clients that will help preserve the company’s reputation and business.

Interested applicants may submit updated CV to [email protected]

Thanks!

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