TECHNICAL SERVICE REPRESENTATIVES

TECHNICAL SERVICE REPRESENTATIVES

Staff Virtual

Technical Support Representative
Makati
Posted 11 months ago

Hiring for TECHNICAL SERVICE REPRESENTATIVES!

Location: Makati City 
Salary: until 28,000 PHP + 10% nd
Shift: Midshift

Job Description: 
• Resilient enough to be able to multitask (Responsibilities include: Answering phone calls, live chat requests and email inquiries)
• Must be able to provide answers to customers by identifying problems, researching answers and guiding customers through corrective steps
• Must be able to make software recommendations for customers who are having difficulty with the product
• Must have excellent verbal and written English communication skills
• Must be able to think creatively and critically to resolve complex situations in the shortest time possible

Qualifications: 
• Must be proficient in MS Office (Excel, Word, PPT)
• Must have at least two (2) year of experience as a Customer Service Representative (CSR)

Benefits: 
• Competitive salaries 
• HMO package 
• 13th month pay 
• OT pay 
• Cash allowances for meal, transportation and communication 
• Cash bonuses based on performance and attendance
• We provide training

Note: This is for an office-based job. We don’t have any home-based vacancy.

Email us your cv at [email protected] / apply directly at http://www.staffvirtual.com/careers#STAFFVIRTUAL #TSR #hiring

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