TECHNICAL SPECIALISTS!

TECHNICAL SPECIALISTS!

Refinitiv

Technical Specialist
NCR
Posted 8 months ago

HIRING for TECHNICAL SPECIALISTS!
Benefits:

  • Competitive Basic Salary
  • Rice Allowance, Clothing, Medical, Dental Allowance
  • HMO Coverage for employee with 2 dependents
  • Life Insurance
  • Retirement Plan
  • FREE Shuttle Service daily
  • Annual Bonus
  • Transportation Allowance
  • The opportunity to be part of a pioneer and growing team!

Refinitiv Philippines is searching for highly talented and motivated persons to be part of its growing team with footprints across the globe. The ideal candidate would be technical experts with strong analytical skills, have a strong desire to learn and posses a strong sense of customer service.
Role Purpose:

  • Provide expert technical support for several Refinitiv products.
  • Interface with Product teams and Development groups.
  • Record all customer queries, interactions, and investigation progress in the CRM tools provided (Salesforce).
  • Keep clients updated throughout case life-cycle.

Qualifications:

  • Bachelor’s degree holder or completed at least 2 years in college.
  • Expert working knowledge of operating systems, networks, IT security and Office suite of products.
  • Knowledge in ticketing systems.
  • Knowledge of any programming language is a plus.
  • Knowledge in network administration.
  • At least 3 years of solid experience in a helpdesk environment.
  • Basic level knowledge of financial markets.
  • Willing to work in McKinely Hill, Taguig City

Please send your resume to:<[email protected]>
We will contact you within 24 – 48 hours upon submission.
Join #TeamRefinitiv today!
The future is open.

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