PRE-SALES TECHNICAL SUPPORT ENGINEER (Non-Agent Post)
7 OPEN SLOTS!!!
Salary: at least 25k Basic + Incentives, Allowance, Night Differentials (EARN UP TO 45K IF METRICS ARE MET)
COMPANY: Synnex (owner of Concentrix)
Shift: Permanent Graveyard Shift
Location: Tera Tower, Bridgetowne, Quezon City (along C5, near Tiendesitas)
Please submit your resume to [email protected]
•20k Signing Bonus
•90% Email, 10% Calls (range of 2-4 SHORT CALLS per day)
•Permanent SAT-SUN day-off
•Earn up to 45k monthly if you perform well (basic salary + generous incentive programs).
•Vacation Leave privilege right on your Probationary period
•I.T. Product Trainings (Servers, Storage Systems, Desktops, and many more)
•HMO (upon regularization)
•Medical Allowance (PHP10,000 per year)
•13th Month Pay
•Annual Increase (if performance metrics are met)
•At least AVERAGE English communication skills (both vocal and email).
•Honesty and Integrity @ all aspects.
•Knowledge on the following products (NOT ALL, EVEN JUST SOME OF THE BELOW):
oServers and Data Center systems (Parts)
oOperating Systems (Microsoft, Red Hat, etc.)
•Willingness to render OT if necessary.
•Familiarity on RAID setup (RAID 0, 1, 5, 10, etc).
•Average knowledge on Microsoft Office tools.
•Respond to client inquiries on IT products via email or call if necessary.
•Recommend hardware builds according the client preference and budget.
•Coordinate with the team on discussing alternative solutions to further attain client satisfaction.
•Escalate client concerns to the correct teams if necessary.
If you have questions, feel free to comment or PM me. I’ll try to answer them as soon as I can. Thank you!
|Job Category||Full Time|