Technical Support Representative

Technical Support Representative

Technical Support Representative
BGC
Posted 8 months ago

We’re in need of Tech Support: 
📌Salary offer: 31K Package
📌 At least 1 YR TSR EXP 
📌College grad or undergrad
📌Work Location: BGC
📌Start date: May 20, 2019

Job details: Technical Support
• ensure a high quality experience for each patient by appropriately engaging and connecting with them
• Serve as first point-of-contact for patients on all technical and service levels. Provide assistance with patient support issues. Coordinate with Quality Assurance to ensure customer satisfaction.
• Adhere to high-quality technical support standards within the Technical Support department. Escalate hardware and software issues.
• Use and maintain software and databases appropriately. Document patient and product information, send replacements and samples and perform patient follow-up per department standards.

FB: Jer Retuya

Job Features

Job CategoryFull Time

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