Technical Support Representative | Eastwood Libis

Technical Support Representative | Eastwood Libis

Company Confidential

Technical Support Representative
NCR
Posted 7 months ago

Hiring for Technical Support Representative
Salary: Php 25, 000 up to 35,000.00
( depends on Skill Set)

Qualification:
 BS IT/Computer Engr/Computer Science Graduate or any related computer related education
 2 years minimum work experience with call center, but not required
 Knowledgeable in Active Directory and Network TCP/IP; Printer Spooler
 Proper Phone Etiquette
 Active Listening skills
 Multi-tasking capabilities
 Willing to work in Eastwood libis Quezon City

Technical Support Representative I
Work in a fast-paced call center (or sometimes remote) environment to take incoming technical calls from customers. You’ll listen then analyze, troubleshoot and resolve technical issues for hardware/software. You may remotely configure and troubleshoot client’s equipment or simply educate customers. In the event the issue cannot be resolved, you would escalate the call to the next tier of support or arrange dates, times & access arrangements for a service call. You’ll utilize multiple computers and databases to record of the results of your interactions.

INTERESTED APPLICANT MAY SEND RESUME @
[email protected]

OR CONTACT US @ 
0917.8445913
0999.1521585

Job Features

Job CategoryFull Time

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