EXAKT, INC. is looking for a Web Developer and Customer Support for our e-commerce team.
*Web developer will be the one responsible for the development for both back-end and front-end of the websites.
*Deliver tasks on or before the deadline set by the Project Manager
*Seek ways to continually improve the quality of work
*Resolve issues that the Web Quality Analyst may find on the site that are integral for the delivery of the project.
*Must be able to work with a team or with less supervision.
*Must also be able to contribute to the development of the web design.
*Candidate must possess at least Bachelor’s/College Degree in Computer Science/Information Technology or equivalent.
*Work experience is a plus but not required.
*Experience in creating website/s using CMS, like WordPress, is an advantage but not required.
*Graduating students and fresh graduates are also welcome to apply.
*Responsible for answering customer inquiries, question, and concerns.
*Customer support will also check and process customer orders.
*He / she should also inform customer regarding the update of their orders.
*Maintain good customer relations.
*Have completed at least 2 years in college.
*Fresh graduates and industry shifters will also be entertained.
*Internet savvy and must be computer literate.
*Prior experience with CMS (content management system), esp. wordpress, is a plus (but not required).
*Must have long patience and must be able to handle pressure from answering customer issues.
*Basic english conversational skills.
*Strong customer service orientation.
*Must be patient in handling customer issues.
*Day shift, office-based
*office schedule: 9AM to 6PM, Monday to Friday.
*Fixed weekends off
*Willing to work in Ortigas, Pasig.
|Job Category||Full Time|